Privacy policy

IMPORTANT: By using or accessing any of the Services, you acknowledge that you have read, understood, and agreed to this rigid Privacy Policy and the integrated Data Collection & Usage practices described herein. If you do not agree, you must not use or access our Services.

OVERVIEW

MemeMoon operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), in order to provide you, the customer, with a curated reality merch shopping experience. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or transaction using the Services, or otherwise communicate with us.

Please read this Privacy Policy carefully. We do not offer refunds or returns on purchases beyond what is legally required or stated in our Refund Policy.

PART 1: PERSONAL INFORMATION WE COLLECT OR PROCESS

We may collect or process the following categories of personal information:

Contact Details: Name, billing address, shipping address, phone number, and email address.
Financial Information: Credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other payment details.
Account Information: Username, password, preferences, and settings.
Transaction Information: Items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel, and your past transactions.
Communications: Information included in communications with us (e.g., customer support inquiries).
Device Information: Information about your device, browser, network connection, IP address, and other unique identifiers.
Usage Information: Information regarding your interaction with the Services.

PART 2: SPECIFIC PRIVACY TERMS FOR TOKEN-BASED DESIGNS

Our Services utilize automated processes where you, the user, input a third-party token contract address (“Token”). Our system retrieves public third-party information associated with that contract address, including but not limited to, the Token name and icon (“Token Information”).

Regarding Token Information and Your Privacy:

Third-Party Data Sources: Token Information is retrieved from external public sources. MemeMoon is not responsible for the accuracy, completeness, or availability of such third-party data.
No Link to Personal Identity: The Token Information retrieved is tied solely to the contract address you input. We do not automatedly link this Token Information to your personal identity (name, financial info, or email) in any manner beyond what is necessary to fulfill your specific custom order.
Accuracy and Data Continuity: Since Token Information is sourced from external public networks, MemeMoon cannot guarantee its accuracy, completeness, or continued availability. We are not responsible for any errors, outdated information, or service interruptions originating from these third-party data sources.

You bear full responsibility for your choice of Token and its impact on your custom design.

PART 3: PERSONAL INFORMATION SOURCES

We may collect personal information from:

Directly from You: When you create an account, visit or use the Services, communicate with us, or otherwise provide us with your information.
Automatically through the Services: From your device when you use our products or services or visit our websites, through the use of cookies and similar technologies.
From Service Providers: When they collect or process your personal information on our behalf (e.g., payment processors, fulfillment carriers).
From Our Partners or Other Third Parties.

PART 4: HOW WE USE YOUR PERSONAL INFORMATION

We may use personal information for the following purposes:

Provide, Tailor, and Improve the Services: To process your payments, fulfill your orders, arrange for shipping, manage your account, create a customized shopping experience, and customize designs derived from public Token Information.
Marketing and Advertising: To send marketing and promotional communications by email, text message, or postal mail.
Security and Fraud Prevention: To authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding possible fraudulent activity.
Communicating with You: To provide customer support and maintain our business relationship.
Legal Reasons: To comply with applicable law or respond to valid legal process.

PART 5: HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose your personal information to third parties for legitimate purposes, including:

With Vendors and Third Parties: Who perform services on our behalf (e.g., payment processing, data analytics, customer support, fulfillment, and shipping).
With Business and Marketing Partners: To provide marketing services and advertise to you.
When You Direct, Request, or Consent: To our disclosure of certain information to third parties.
With Affiliates: Or within our corporate group, if applicable.
In Connection with a Business Transaction: To comply with legal obligations, or to protect our rights and the rights of our users.

PART 6: CHILDREN'S DATA

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction.

PART 7: SECURITY AND RETENTION OF YOUR INFORMATION

We prioritize the security of your data, but no security measures are perfect or impenetrable. We prioritize the security of your financial and contact data during the custom order process, but we recommend you use secure channels to communicate sensitive information.

We retain your personal information as long as necessary to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce contracts and policies.

PART 8: YOUR RIGHTS AND CHOICES

Depending on where you live, you may have rights in relation to your personal information, such as:

Right to Access / Know
Right to Delete
Right to Correct
Right of Portability
Right to Opt-out of Sale or Sharing for Targeted Advertising

You may exercise these rights by contacting us. We will not discriminate against you for exercising any of these rights.

PART 9: COMPLAINTS

If you have complaints about how we process your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

PART 10: INTERNATIONAL TRANSFERS

We may transfer, store, and process your personal information outside the country you live in. We ensure appropriate safeguards are in place for such transfers, particularly when engaging international service providers, global data partners, or international shipping carriers.

PART 11: CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on this website and update the "Last updated" date. We recommend you review this policy periodically.

PART 12: CONTACT

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at mememoon.store@gmail.com within the legally required timeframes.